What we do for you
Step-by-step insights. Real case examples. Transparent reporting.
Insurance Content Strategy
Your audience needs clarity before commitment. We build content frameworks that explain KASKO online, home fire protection, and voluntary health coverage through the lens of real customer journeys. Each piece answers: "What does this policy actually cover?" We map risk scenarios. We highlight claim settlement speed. We benchmark your messaging against Baltic market expectations. The goal: informed buyers who trust the process. Deliverables include policy comparison guides, risk assessment checklists, and educational blog calendars aligned with seasonal trends—tested where it matters. Your content moves readers from confusion to confidence, step by step.
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Digital Customer Journey Analytics
You need to see where users drop off. We track every touchpoint—landing page to Savas LD login, mobile app open to final policy download. Heatmaps reveal friction. Funnel analysis exposes bottlenecks. We measure time-to-quote, form abandonment rates, and cross-device behavior. For platforms like ld.lt, we compare journey patterns: auto liability buyers vs. home insurance shoppers. Each segment gets a dedicated flow map. Our reporting highlights quick wins and structural issues. You receive actionable dashboards, not vanity metrics. The long way is often the short way—deep analysis now prevents costly redesigns later. Ideal for insurers running digital-first acquisition or onboarding optimization projects.
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Claims Process Optimization
Speed wins trust. We audit your claims workflow from first notification to payout. How long does document verification take? Where do manual handoffs slow approval? We benchmark against industry standards—home insurance fire claims, vehicle liability settlements, medical reimbursement cycles. You get process maps with bottleneck indicators. We recommend automation touchpoints, document template improvements, and customer communication sequences. For Savas LD users, we evaluate mobile claim submission flows: photo upload ease, status tracking clarity, push notification timing. Our optimization reduces cycle time by highlighting redundant approval layers and unclear requirements. Result: faster settlements, lower operational cost, higher customer satisfaction—tested in real Baltic insurance environments.
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Policy Comparison Tools
Your customers need side-by-side clarity. We design comparison interfaces that decode complex coverage: KASKO deductible tiers, home fire exclusions, health plan networks. Each tool shows premium vs. benefit trade-offs. We structure filters by risk profile: young driver, family home, frequent traveler. For platforms integrating with Savas LD or similar self-service portals, we ensure comparison logic feeds directly into quote requests. Our tools highlight what users often miss—claim limits, regional restrictions, renewal terms. We build responsive layouts tested across desktop and mobile. Deliverables include wireframes, functional specs, and integration guides. Your buyers see exactly what they pay for and what they don't—making informed decisions faster, reducing support queries, and lowering policy cancellation rates.
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Savas LD User Experience Audit
Your self-service portal is the first impression. We evaluate Savas LD login flows, dashboard navigation, policy document access, and mobile app performance. Usability tests reveal friction: Can users find their KASKO policy details in under 10 seconds? Is the claim submission button visible without scrolling? We assess information architecture—are home, auto, and health policies logically grouped? Our audit covers accessibility standards, load times, and error message clarity. You receive heuristic analysis, user journey videos, and prioritized UX recommendations. We benchmark against leading Baltic digital insurance platforms. Actionable insights help you reduce support calls, improve app store ratings, and increase renewal rates. Because a seamless Savas LD experience keeps customers engaged, informed, and loyal long-term.
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Premium Reduction Advisory
Customers ask: "How do I lower my premium without losing coverage?" We analyze discount opportunities—bundling home and auto, installing fire alarms, choosing higher deductibles, maintaining claim-free years. For voluntary health insurance, we evaluate wellness program participation and preventive care incentives. Our advisory maps your product portfolio against customer behavior data: who qualifies for safe-driver discounts, who benefits from loyalty pricing. We create educational content explaining each lever. You also get dynamic calculator specs showing premium impact of coverage adjustments. Our approach balances revenue protection with customer retention. Result: transparent advice that builds trust, reduces churn, and positions your brand as customer-first—not just sales-driven. Ideal for insurers competing in price-sensitive markets like Lithuania and beyond.
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